Gatorz will honor our lifetime frame warranty for the life of any aluminum prescription frame purchased from Gatorz.com. All prescription lenses are produced and installed by our partner optometry lab. Gatorz will extend the same warranty policy on manufacturer defects that our partner lab offers on prescription lenses.

• Lens cracking, delamination and anti-reflective coating issues covered for a 2-year period
• Mirror coatings are covered for a 1-year period
• Lab errors are covered for a 90-day period. This includes applying the wrong color mirror coating and/or fabricating the incorrect prescription
• Incorrect prescriptions or doctor errors in writing the prescription are not covered
• Scratched lenses due to normal wear and tear are not covered
• Accidental damage, lost or stolen items are not covered

If your frame does not qualify for a warranty replacement, you can utilize our Prescription Trade In Program by trading in your frame for a discount off a new one by clicking here. All warranty questions for prescription eyewear purchased outside of Gatorz.com should be referred to the supplier direct. 

 

To start a warranty claim for your prescription frame, please click the link below. 

Submit Warranty Form