Support

 

Lifetime Limited Warranty

Gatorz’ hand crafted, American Made sunglass frames are warranted against defects due to materials or workmanship. Our frames are made from aircraft quality, military grade aluminum and stainless steel components. Gatorz will repair or replace - with an identical or reasonably equivalent style at our discretion - any frame that is deemed to possess a materials or manufacturing defect for the lifetime of the frame. This warranty is void if the original lenses or frames are altered by the consumer, run over by a tank, recovered from the bottom of the ocean, thrown out of plane or other unreasonable use.

One Year Limited Waranty

For everything outside of our Lifetime Limited Warranty, loss of hinge-screws, nose pieces, and nose piece screws will be repaired or replaced for the 1st year after the purchase of your Gatorz eyewear. 

Prescription lenses are covered against scratches under normal use for 1 year from purchase date.  To submit a warranty claim, please send a picture and description of the issue to customerservice@gatorz.com

Forms of Payment:
We accept all major credit cards: Visa, Mastercard, American Express, and Discover.

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 Payment Plans available through PayPal Payments

Returns:

No returns on prescription products.

SHIPPING
We ship prescription eyewear to the US and Canada only at this time." Under International Shipping, update text to: "We do not currently offer international shipping outside of the US and Canada at this time

You will receive an email with an invoice when your order has been shipped. 

Please allow 4 weeks for production and delivery of prescription frames.

International Shipping

We do not offer International shipping on Rx glasses at this time

How to adjust your Gatorz - Watch Video

Website Security:
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name, and address so only we can decode your information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure, as a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our website. By purchasing online, you do so at your own risk. Please view our Privacy Policy for more information on our website security.