Customer Care Hours:
TEL: 1 844 560 7179
Monday - Friday: 9am to 1pm / 2pm to 4pm (PST)
Closed Saturday - Sunday
Gatorz Offices and Customer Service will be closed:
Tuesday Dec. 24 through Thursday Dec. 26 and
Tuesday Dec. 31 through Thursday Jan. 2
Our Lifetime Warranty applies to your Gatorz frames. Prescription lenses are covered against scratches under normal use for 1 year from purchase date. To submit a warranty claim, please send a picture and description of the issue to firstname.lastname@example.org
Forms of Payment:
We accept all major credit cards: Visa, Mastercard, American Express, and Discover.
Payment Plans available through PayPal Payments
No returns on prescription products.
We currently offer US shipping only
You will receive an email with an invoice when your order has been shipped.
Please allow 4 weeks for production and delivery of prescription frames.
We do not offer International shipping on Rx glasses at this time
How to adjust your Gatorz - Watch Video